Civilizi currently only delivers to the UK, US and Eurozone countries.

Delivery is free in the UK and Eurozone countries.

Delivery is available throughout the USA with a £4.99 delivery charge.

In order to reduce the operating costs of Civilizi products as much as possible, and to let customers benefit from the cost savings, Civilizi has no plans to set up local warehouses in the above areas for the time being, and whether there will be such a plan in the future is undecided for the time being.
Currently all Civilizi products are shipped from Shenzhen, Guangdong Province, China, and we try our best to choose the logistics company that has the best performance in terms of delivery cost, delivery efficiency, and parcel security, etc. to deliver your order.
Excluding some irresistible factors, under normal circumstances,  the delivery time limit for the above countries and regions is around 10 days, and your order will be delivered near your home in around 7 days from the date of parcel dispatch.

Under normal circumstances, your order will be dispatched from Shenzhen within 24 hours after you have placed your order and successfully paid. You will receive a dispatch email once your order has been dispatched, and you can also log into your Civilizi account to track your order delivery information.

For any other queries, you can contact us at the following email address: [email protected]